Refund / Replacement Policy
🔁 Adoreve.com – Replacement Policy
At Adoreve.com, customer satisfaction is our priority. While we do not offer monetary refunds, we are committed to providing replacements for eligible products under the conditions outlined below.
✅ Replacement Eligibility
We offer product replacement only in the following cases:
- You received the wrong item.
- The product is damaged or defective upon arrival.
- The product is missing parts/accessories as described on the product page.
To qualify for a replacement:
- You must notify us within 48 hours of receiving your order.
- The item must be unused and in original packaging.
- Clear photos or video evidence of the issue must be provided.
🔄 How to Request a Replacement
- Contact our support team at support@adoreve.com or through our Contact Us page.
- Include your order number, photos/videos of the product issue, and a short description.
- Our team will review and respond within 24–48 hours.
⚠️ Important Notes
- No cash or credit card refunds will be issued.
- Replacements are subject to product availability.
- Adoreve.com reserves the right to reject replacement claims that do not meet the criteria.
Thank you for shopping with Adoreve.com – your trust means everything to us!